No. The Level 2 is designed as an introductory qualification; no prior counselling training or experience is required. All you need is an open mind, a genuine interest in helping others, and a willingness to reflect on yourself.

That’s absolutely fine, you’re very welcome here. For Level 2, there is no formal academic entry requirement. What matters most is your motivation, your life experience, and your genuine desire to learn and remain curious. Many excellent counsellors join the profession through non-academic pathways. This is a skills-based course, and your tutor/facilitator will provide guidance and support with written work. Above all, we are interested in who you are, not just what you know on paper.

Yes, all places are subject to a short, informal online interview. It's a friendly conversation to make sure the course is the right fit for you, and gives you the chance to ask us anything before you commit. We look forward to meeting you.

We’'ll confirm session times closer to the course start date, based on student preferences. Once enrolled, we'll survey all students in the cohort to find the best day and time for the group. We want the schedule to work for your life as much as possible.

There is no mandatory requirement for personal therapy at Level 2, but we warmly encourage it. Counsellor training calls for deep self-reflection and personal exploration, and having your own therapeutic support can enrich your learning while safeguarding your wellbeing throughout. Many students find it genuinely valuable, and the profession regards it as increasingly important at higher levels of training.

You don’t need to be technically confident. If you can join a video call, you already have what you need.

Here’s what will help you get the most from the course:

- A reliable internet connection

- A laptop, desktop, or tablet (a smartphone can work, but a larger screen is more comfortable)

- A webcam and microphone (built-in or external)

- A private, quiet space for sessions

We use familiar, user-friendly video conferencing software (Zoom). If you have any tech worries at all, just let us know we’ll try to help you get everything sorted.

All sessions are delivered live via video conferencing (Zoom). You'll join group sessions with your tutor/facilitator and fellow students, take part in skills practice and role plays, and complete reflective assignments in your own time. Full guidance is provided on enrolment.

The Level 2 qualification is a foundational course and does not, on its own, qualify you to practice as a counsellor. However, it is an important, nationally recognised first step, and successful completion leads directly to the Level 3 Certificate in Counselling Studies (CST-L3).

Yes. The CPCAB CSK-L2 is a regulated qualification with NCPS Recognised Qualification status from the National Counselling & Psychotherapy Society. Ofqual register number: 500/7938/4.